{"id":6805,"date":"2023-10-23T08:40:48","date_gmt":"2023-10-23T07:40:48","guid":{"rendered":"https:\/\/thecxacademy.org\/?page_id=6805"},"modified":"2025-12-01T10:08:27","modified_gmt":"2025-12-01T10:08:27","slug":"glossary","status":"publish","type":"page","link":"https:\/\/thecxacademy.org\/glossary\/","title":{"rendered":"Glossary"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6805\" class=\"elementor elementor-6805\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82508c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82508c9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57723db\" data-id=\"57723db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72ebb34 elementor-widget elementor-widget-heading\" data-id=\"72ebb34\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">December Special Offer - Sale Ends December 31st!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fa6704 hero br-none elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"4fa6704\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3d8889\" data-id=\"d3d8889\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-be2a0fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be2a0fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2d21de8\" data-id=\"2d21de8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65e5747 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"65e5747\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1024x683.jpg\" class=\"attachment-large size-large wp-image-1854\" alt=\"\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1024x683.jpg 1024w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-600x400.jpg 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-300x200.jpg 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-768x512.jpg 768w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1536x1024.jpg 1536w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-185e30b elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"185e30b\" data-element_type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;highlight&quot;,&quot;marker&quot;:&quot;circle&quot;,&quot;highlight_animation_duration&quot;:1200}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Glossary<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">The CX Academy<\/span>\n\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf3a84c elementor-widget elementor-widget-text-editor\" data-id=\"bf3a84c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The CX Academy sets the global standard for Customer <br \/>Experience learning and certification.<\/p><p>We passionately believe that achieving Customer Experience <br \/>Excellence is vital for all organisations. From increasing the <br \/>profits of B2B, B2C companies to non-profit and government <br \/>organisations, everyone will benefit from the fastest growing <br \/>discipline in business today.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b6bbcc0 right-full-img hero-shape\" data-id=\"b6bbcc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37fe3b8 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"37fe3b8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1024x683.jpg\" class=\"attachment-large size-large wp-image-1854\" alt=\"\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1024x683.jpg 1024w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-600x400.jpg 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-300x200.jpg 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-768x512.jpg 768w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title-1536x1024.jpg 1536w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/about_title.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cc7837 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cc7837\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69f86a2\" data-id=\"69f86a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cba4e7 elementor-widget elementor-widget-heading\" data-id=\"6cba4e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Glossary<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc74ee elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient load-more-align-center elementor-widget elementor-widget-posts\" data-id=\"3bc74ee\" data-element_type=\"widget\" data-settings=\"{&quot;pagination_type&quot;:&quot;load_more_on_click&quot;,&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;load_more_spinner&quot;:{&quot;value&quot;:&quot;fas fa-spinner&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7108 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/the-importance-of-trust\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Trust_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-7109\" alt=\"Customer-Trust_Glossary\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Trust_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Trust_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Trust_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/the-importance-of-trust\/\" >\n\t\t\t\tThe Importance of Trust\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Trust is a key element in the relationship between a company and its customers. Trust is haemorrhaging around the world.\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/the-importance-of-trust\/\" aria-label=\"Read more about The Importance of Trust\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7104 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-journey-mapping\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny-Mapping_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-7105\" alt=\"Customer-Joureny-Mapping_Glossary\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny-Mapping_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny-Mapping_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny-Mapping_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-journey-mapping\/\" >\n\t\t\t\tWhat is Customer Journey Mapping?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Companies need to walk in their customer&#8217;s shoes and map out every interaction at every touch-point along the customer journey\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-journey-mapping\/\" aria-label=\"Read more about What is Customer Journey Mapping?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7095 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/the-customer-promise\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-promise_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-7096\" alt=\"Customer-promise_Glossary\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-promise_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-promise_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-promise_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/the-customer-promise\/\" >\n\t\t\t\tThe Customer Promise\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Customer Promise is not just a tagline. It is about the whole experience they should expect to receive at every\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/the-customer-promise\/\" aria-label=\"Read more about The Customer Promise\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-7086 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-a-customer-journey\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-7087\" alt=\"Customer Joureny\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/11\/Customer-Joureny_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/what-is-a-customer-journey\/\" >\n\t\t\t\tWhat is a Customer Journey?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>We define Customer Journey as every interaction across every touch-point that a customer has with a company. Every one of\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-a-customer-journey\/\" aria-label=\"Read more about What is a Customer Journey?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6999 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-experience\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/CX_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-7000\" alt=\"CX\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/CX_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/CX_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/CX_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-experience\/\" >\n\t\t\t\tWhat is Customer Experience?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The CX Academy defines Customer Experience as how a customer feels as a result of every interaction they have with\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/what-is-customer-experience\/\" aria-label=\"Read more about What is Customer Experience?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6997 resources type-resources status-publish has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/thecxacademy.org\/resources\/what-does-big-data-refer-to\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"145\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/Big-Data_Glossary-300x145.png\" class=\"attachment-medium size-medium wp-image-6998\" alt=\"Big-Data\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/Big-Data_Glossary-300x145.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/Big-Data_Glossary-600x290.png 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2023\/10\/Big-Data_Glossary.png 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/thecxacademy.org\/resources\/what-does-big-data-refer-to\/\" >\n\t\t\t\tWhat does Big Data Refer to?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Big data is a term for very large sets of data that can only be stored, understood, and used with\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/thecxacademy.org\/resources\/what-does-big-data-refer-to\/\" aria-label=\"Read more about What does Big Data Refer to?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t<span class=\"e-load-more-spinner\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-spinner\"><\/i>\t\t\t<\/span>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"2\" data-next-page=\"https:\/\/thecxacademy.org\/glossary\/2\/\"><\/div>\n\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"#\" class=\"elementor-button-link elementor-button\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Load More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<div class=\"e-load-more-message\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44c794f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"44c794f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0590c89\" data-id=\"0590c89\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f7c24b elementor-widget elementor-widget-shortcode\" data-id=\"1f7c24b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1267\" class=\"elementor elementor-1267\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0bff149 widget-pad0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0bff149\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7750036\" data-id=\"7750036\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f194d51 elementor-widget elementor-widget-heading\" data-id=\"f194d51\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our Graduates work with the world's greatest companies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8a32f41 client-logo elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a32f41\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cce4a36\" data-id=\"cce4a36\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da3ff53 elementor-widget elementor-widget-image-carousel\" data-id=\"da3ff53\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;6&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;speed&quot;:1000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/ing-logo-bw.png\" alt=\"ing-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/oracle-logo-bw.png\" alt=\"oracle-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/asos-logo-bw.png\" alt=\"asos-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/virginmedia-logo-bw.png\" alt=\"virginmedia-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/prudential-logo-bw.png\" alt=\"prudential-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/bt-logo-bw.png\" alt=\"bt-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/axa-logo-bw.png\" alt=\"axa-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/salesforce-logo-bw.png\" alt=\"salesforce-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/allianz-logo-bw.png\" alt=\"allianz-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/emirates-logo-bw.png\" alt=\"emirates-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/waitrose-logo-bw.png\" alt=\"waitrose-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/dhl-logo-bw.png\" alt=\"dhl-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/nhs-logo-bw.png\" alt=\"nhs-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/mercedesbenz-logo-bw.png\" alt=\"mercedesbenz-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/sky-logo-bw.png\" alt=\"sky-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/relais-logo-bw.png\" alt=\"relais-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/surveymonkey-logo-bw.png\" alt=\"surveymonkey-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/zendesk-logo-bw.png\" alt=\"zendesk-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/insuranceinstitute-logo-bw.png\" alt=\"insuranceinstitute-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/happyornot-logo-bw.png\" alt=\"happyornot-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/laya-logo-bw.png\" alt=\"laya-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/ptsb-logo-bw.png\" alt=\"ptsb-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/sunlifefinancial-logo-bw.png\" alt=\"sunlifefinancial-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/nedbank-logo-bw.png\" alt=\"nedbank-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"25 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/intuit-logo-bw.png\" alt=\"intuit-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"26 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/clayton-logo-bw.png\" alt=\"clayton-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"27 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/leasing-logo-bw.png\" alt=\"leasing-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"28 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/flynas-logo-bw.png\" alt=\"flynas-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"29 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/airliquide-logo-bw.png\" alt=\"airliquide-logo-bw\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"30 of 30\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2025\/06\/legalandgeneral-logo-bw.png\" alt=\"legalandgeneral-logo-bw\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-348b937 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"348b937\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ec378f\" data-id=\"0ec378f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7082c4a elementor-widget elementor-widget-shortcode\" data-id=\"7082c4a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<footer data-elementor-type=\"section\" data-elementor-id=\"1571\" class=\"elementor elementor-1571\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f8d73b6 counter-sec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f8d73b6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2b94039\" data-id=\"2b94039\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e991457 elementor-widget elementor-widget-counter\" data-id=\"1e991457\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Feel their career<br> prospects have improved<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"87\" data-from-value=\"0\" data-delimiter=\" \">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6d5e15f2\" data-id=\"6d5e15f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c380b23 elementor-widget elementor-widget-counter\" data-id=\"6c380b23\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Have put the<br> course learnings into practice<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"100\" data-from-value=\"0\" data-delimiter=\" \">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-46042b86\" data-id=\"46042b86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76f31dbf elementor-widget elementor-widget-counter\" data-id=\"76f31dbf\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Feel their companies<br> will benefit from the course<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"93\" data-from-value=\"0\" data-delimiter=\" \">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/footer>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e752ec elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3e752ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f02ddd6\" data-id=\"f02ddd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ab0bdc elementor-widget elementor-widget-shortcode\" data-id=\"2ab0bdc\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<footer data-elementor-type=\"section\" data-elementor-id=\"2543\" class=\"elementor elementor-2543\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1affc3d9 br-none elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1affc3d9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7112b593\" data-id=\"7112b593\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a991e13 elementor-widget elementor-widget-heading\" data-id=\"4a991e13\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Become a<br>\nCertified CX Professional<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28e19e81 elementor-widget elementor-widget-text-editor\" data-id=\"28e19e81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Become a certified Customer Experience professional this year. <br \/><br \/>Our university credit-rated programs will enhance your skill set and support your career progression.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f794949 elementor-widget__width-auto elementor-widget-mobile__width-auto elementor-widget elementor-widget-button\" data-id=\"2f794949\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/thecxacademy.org\/professional-diploma-in-customer-experience\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Professional Diploma<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bbe0b2e elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"4bbe0b2e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/thecxacademy.org\/professional-certificate-in-customer-experience\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Professional Certificate<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16903cb\" data-id=\"16903cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bafa0c2 shape-image elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"7bafa0c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"945\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/becomecxprof.jpg\" class=\"attachment-large size-large wp-image-1001\" alt=\"\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/becomecxprof.jpg 630w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/becomecxprof-600x900.jpg 600w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2022\/07\/becomecxprof-200x300.jpg 200w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/footer>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>December Special Offer &#8211; Sale Ends December 31st! Glossary The CX Academy The CX Academy sets the global standard for Customer Experience learning and certification. We passionately believe that achieving Customer Experience Excellence is vital for all organisations. From increasing the profits of B2B, B2C companies to non-profit and government organisations, everyone will benefit from [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6805","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/pages\/6805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/comments?post=6805"}],"version-history":[{"count":166,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/pages\/6805\/revisions"}],"predecessor-version":[{"id":14843,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/pages\/6805\/revisions\/14843"}],"wp:attachment":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/media?parent=6805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}