{"id":9237,"date":"2024-08-07T09:51:39","date_gmt":"2024-08-07T08:51:39","guid":{"rendered":"https:\/\/thecxacademy.org\/?p=9237"},"modified":"2024-08-07T10:15:20","modified_gmt":"2024-08-07T09:15:20","slug":"masterclass-embedding-ai-in-your-organisation","status":"publish","type":"post","link":"https:\/\/thecxacademy.org\/masterclass-embedding-ai-in-your-organisation\/","title":{"rendered":"Masterclass: Embedding AI in Your Organisation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9237\" class=\"elementor elementor-9237\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40fa34ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40fa34ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b6f3659\" data-id=\"7b6f3659\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f9eb995 elementor-widget elementor-widget-text-editor\" data-id=\"1f9eb995\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-9238\" src=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2024\/08\/small.png\" alt=\"\" width=\"641\" height=\"201\" srcset=\"https:\/\/thecxacademy.org\/wp-content\/uploads\/2024\/08\/small.png 641w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2024\/08\/small-300x94.png 300w, https:\/\/thecxacademy.org\/wp-content\/uploads\/2024\/08\/small-600x188.png 600w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/p><p>\u00a0<\/p><p><span data-preserver-spaces=\"true\">During this masterclass, we were joined by the\u00a0<\/span><strong><span data-preserver-spaces=\"true\">renowned CX and AI expert David Conway Senior Associate Director with KPMG UK<\/span><\/strong><span data-preserver-spaces=\"true\">, who recently published the superb &#8216;Say hello to your new AI colleague&#8217; report which the CX profession has brilliantly received. (<\/span><strong><a class=\"editor-rtfLink\" href=\"https:\/\/kpmg.com\/uk\/en\/home\/services\/consulting\/customer-consulting\/customer-experience-excellence.html?utm_source=hs_email&amp;utm_medium=email&amp;_hsenc=p2ANqtz-9Qfo6G0FjIJ4EunC7JPm7PRK7aBbKZKqd6vvoZLSGuLR0hUWqWuympTZulKnxQ2ZV15z-I\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">see link here<\/span><\/a><\/strong><span data-preserver-spaces=\"true\">) David has supported The CX Academy over the years and was a guest speaker at some of our most insightful Masterclass sessions.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span data-preserver-spaces=\"true\">Our Founder, Michael Killeen hosted the session<\/span><span data-preserver-spaces=\"true\"><span style=\"box-sizing: border-box;\">. Together with David, they explored\u00a0<strong>which companies and sectors are leading in AI developments<\/strong>\u00a0and have\u00a0<strong>the most positive impact on consumers<\/strong> worldwide<\/span>. They also\u00a0<\/span><span style=\"box-sizing: border-box;\"><strong>deeply investigated<\/strong><\/span><strong><span data-preserver-spaces=\"true\">\u00a0how best to embed AI into your\u00a0<\/span><span data-preserver-spaces=\"true\">organisation.<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a1e106 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a1e106\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1366d04\" data-id=\"1366d04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf4b229 elementor-widget elementor-widget-video\" data-id=\"cf4b229\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/995718827?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=1&amp;portrait=1&amp;byline=1&amp;h=f7ada2681b#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>During this masterclass, we were joined by the\u00a0renowned CX and AI expert David Conway Senior Associate Director with KPMG UK, who recently published the superb &#8216;Say hello to your new AI colleague&#8217; report which the CX profession has brilliantly received. (see link here) David has supported The CX Academy over the years and was a [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":9247,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/posts\/9237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/comments?post=9237"}],"version-history":[{"count":6,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/posts\/9237\/revisions"}],"predecessor-version":[{"id":9245,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/posts\/9237\/revisions\/9245"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/media\/9247"}],"wp:attachment":[{"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/media?parent=9237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/categories?post=9237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thecxacademy.org\/wp-json\/wp\/v2\/tags?post=9237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}