Please join us on Thursday July 30th 2020 at 2pm for a 40 minute free webinar to help you choose the right CX qualification for your career. You’ll learn: -How CX benefits your business -What a CX qualification does for your career -How our CX courses work -Which course is the best for you We’ll […]
Your Career – Your Course Read More »
Shared emotions have bought companies and customers closer together during the corona virus. Consumers sense of trust has been heightened and dictating one up chocolate bar which companies they deal with in the future. Genuine care for staff, customers and community strengthen deep bonds. Companies who are truly authentic and live their values matter more
The Power of Caring Read More »
Please join us on Wednesday July 1st, 2020 at 2pm for a 40 minute free webinar on choosing the right CX qualification for you! You’ll learn: How CX benefits your business What a CX qualification does for your career How our CX courses work Which course is the best for you We’ll look at
Choose The Right CX Course For You! Read More »
We are delighted and proud to announce today that our Professional Diploma in Customer Experience (CX) has been credit rated by Glasgow Caledonian University (GCU). This is a significant, internationally respected and recognised educational body. GCU would be considered one of the UKs top universities and they have over
University Credit Rated CX Education Read More »
We’re delighted to invite you to join us on Monday 24th June at 10am (BST) for a webinar in this fast-growing sector. Our guest speaker will be Michael Killeen, Managing Director of The CX Company and a global and passionate voice for CX over many years. Please register here:
CUSTOMER EXPERIENCE WEBINAR 24TH OF JUNE Read More »
We’re delighted to invite you to join us on Thursday 16th May at 10am (BST) for a webinar in this fast growing sector. Our guest speaker will be Michael Killeen, Managing Director of The CX Company and a global and passionate voice for CX over many years. Please register here: https://zoom.us/webinar/register/WN_PNkhm12bTsWElQmWua8pDg Michael will talk
Customer Experience Webinar 16th of May Read More »
Below is an excerpt taken from Module 4 of the Professional Certificate in Customer Experience. This module includes all the below and a huge amount of detailed information on how your business can create and utilise your customer journey. What is a Customer Journey? A Customer Journey is defined as every interaction across every touch-point
Steps to Successful Customer Journey Mapping Read More »
Does Artificial Intelligence have a role in CX? Let’s talk about change. Not many people are comfortable with change. We have our routines, our regular customers, trusted suppliers and, yes, we have our competitors too but we know who they are, where they work from and we like it that way. But the change
Does Artificial Intelligence have a role in CX? Read More »
