December Special Offer - Sale Ends December 31st!
澳洲幸运5 Setting the Global Standard for Customer Experience Certification and Qualifications
At The CX Academy, we provide globally recognised and industry leading CX education. Become a highly skilled, fully qualified CX professional and take the next step in your career!
Our courses are enrolling now
Our Graduates work with the world's greatest companies
An Opportunity to Accelerate Your Career
Boost your career with the know-how, the experience and the insights to deliver true customer excellence in the fastest growing discipline in business today.
Our courses have been guided and validated by experts in Customer Experience and online learning from leading companies such as Google, IKEA, Virgin, Intuit QuickBooks and AXA Insurance.
澳洲幸运5预测分析 Our Premium Courses
Our premium Certificate and Diploma courses are suitable for a wide range of learners, from junior staff right through to CX professionals and executives, and up to CEOs.
Free AI for CX MicroCourse Included*
Professional Diploma
in Customer Experience (CX)
Advance your career in CX with a globally-recognised, industry-approved, university credit-rated, qualification in Customer Experience.
*This offer applies to 2025 enrolments only.
Course
10 Modules
Delivery
Self-paced, online
Commitment
40 hours direct learning, at your own pace (fully flexible)
Accreditation
Professional Certification awarded (CXAD). University Credit-rated (Glasgow Caledonian University)
Content
Video lessons. Toolkits, templates & practical resources. Best practice case studies. Complete CX strategy implementation
Next Course Commences:
January 6, 2026
December Special Offer
€
1,995
€
2,850
Professional Certificate
in Customer Experience (CX)
Learn CX fundamentals and how to implement & deliver CX Excellence. Learn through video lectures, CX toolkits and best practice ‘real world’ studies.
.
Course
6 Modules
Delivery
Self-paced, online
Commitment
12 hours direct learning, at your own pace (fully flexible)
Accreditation
Professional Certification awarded (CXAC). Accredited by The CX Industry Advisory Council
Content
Video lessons. Toolkits, templates & practical resources. Best practice case studies
Next Course Commences:
January 6, 2026
December Special Offer
€
495
€
795
Updated 2025
澳洲5幸运官方结果168预测 AI For CX MicroCourse
Short, focused online learning course, designed and delivered by our industry-experts.
New Course 2025
MicroCourse - AI For CX
This 3 hour MicroCourse will equip you with the knowledge and skills to embrace AI while staying true to what matters most: your customers.
Delivery
Self-paced, online
Commitment
3 hours direct learning
Accreditation
Certificate awarded
Content
Video lessons. Templates & practical resources. Case Studies.
A Five Star Learning Experience
Trusted by thousands of graduates across the globe!
澳洲幸运五常见问题
Not sure which course to choose? Do you need some advice? Our advisors are here to help you with any questions you might have.
Contact us at [email protected]
Yes we have payment plans that will suit your budget. Please get in touch with us to find out more.
Yes no problem, please just ask and we will arrange that for you.
Sure, just tell us when you want us to open your course.
Some of our learners have successfully gotten their course funded by their employer by showing them that CX will give ROI and help increase revenues. Please get in touch for more advice.
If you are unemployed or looking for a career change, and are concerned about how to complete the assignments, you can use examples from previous employment, or you can invent examples. Once you can show you understand the content and can apply your learnings, you will successfully complete the course.
澳洲幸运5体彩官网
Thousands of graduates from over 100 countries have not only gained a valuable career qualification, they’ve enjoyed the experience too.
of Graduates feel their companies have or will benefit from the course learnings.
of Graduates have put the course learnings into practice.
of Graduates say their career prospects have improved.
of Graduates now feel more positive about their careers.
Why Should You Choose The CX Academy?
With graduates from over 100 countries worldwide, our courses set the global standard for CX qualifications, and we’ve partnered with industry leaders to ensure our courses meet the highest standards.
Our courses are suitable for a wide range of learners from junior staff right through to CX professionals and executives and up to CEOs.
Our Professional Certificate in CX course is suitable and rewarding for everyone at any level of business. This course is also highly relevant for customer-facing teams in contact centres, team leaders and customer champions.
Our Professional Diploma in CX is credit-rated by Glasgow Caledonian University. This course is suitable for team leaders, ‘customer’ executives, leadership and management professionals who feel a thorough and practical knowledge of CX will help them gain an advantage for their business and career.
Our Unique CX Framework
The CX Academy Framework is made up of six emotional drivers that enable companies to build emotional bonds with customers. These bonds create deeper relationships between the customer and the company to deliver CX Excellence. This ultimately leads to an outcome of customer advocacy and business growth.
The CX Academy Framework is also central to our EX (Employee Experience) Excellence education and training.
Our Industry Advisory Council
We work with CX industry leaders from the world’s largest and most influential brands, to ensure that our online courses deliver the skills, knowledge and industry needs that are required by CX professionals throughout the world.
Find out more about our Industry Advisory Council
Our Commitment and Support
The core objective of The CX Academy is to set the professional standard for Customer Experience learning.
We deliver the best, practical CX education for all levels of employees. We make the CX learning experience rewarding, interesting, engaging and enjoyable and we support our learners and graduates every step of the way.
168澳洲幸运五官网结果记录体彩 Team Training - Driving Your Profitability
We passionately believe that an understanding of Customer Experience is fundamental to the growth and profitability of all businesses. CX is now the fastest growing discipline in business today.
Companies that offer comprehensive training programmes or opportunities for further development for their employees have a 24% higher profit margin.
CX is a crucial part of every organisation.
The fundamental purpose of delivering CX Excellence throughout your company is to differentiate you from your competitors, retain customers for longer periods of time, and turn those loyal customers into genuine advocates who now sell on your behalf, acquiring new customers far more cost-effectively.
We want to chat with you about the specific benefits investing in a CX Academy course could have for your business.
What Our Graduates Say
We're always proud to share the wonderful feedback we receive from our learners.
澳洲幸运5官网结果记录体彩 Ready to Start!
Free AI for CX MicroCourse Included*
Professional Diploma
in Customer Experience (CX)
*This offer applies to 2025 enrolments only.
Next Course Commences:
January 6, 2026
December Special Offer
€
1,995
€
2,850
Professional Certificate
in Customer Experience (CX)
Next Course Commences:
January 6, 2026
December Special Offer
€
495
€
795
Updated 2025
Request more details
Please fill out the form and one of our team will be in touch to give you more details about the course and answer any questions you may have.
Or contact us with any queries at [email protected]